FAQ

1. Free Trial

Answer:
You can try a hearing aid for free for one week before making a purchase decision. Advance booking is required.

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2. Installment Plan

Answer:
Hearing aids are available with 0% interest installment plans for up to 12 months (depending on the model of the hearing aid).

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3. Free Consultation Service

Answer:
We offer free consultations with experts who will provide recommendations and help you choose the most suitable hearing aid.
Social Security insured persons under Sections 33 and 39 may be eligible for reimbursement of up to 12,500 THB per ear from the Social Security Office.

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4. Monthly Hearing Aid Rental

Answer:
Digibionic offers high-end hearing aid rental services at affordable prices, starting at just 450 THB per month.
(You can find more details and apply via the monthly hearing aid rental link.)

To ensure long-lasting and effective use of your hearing aid, we provide a 1–2 year product warranty.
Our after-sales service includes scheduled maintenance every 2 months, which covers professional cleaning, replacement of certain parts, and sound adjustment to match your hearing needs — all free of charge throughout the usage period.

We understand that hearing aids can truly improve communication in both daily life and work.
That’s why we regularly offer special promotions and discounts on hearing aids during holidays and important occasions — as meaningful gifts for you and your loved ones.
Additionally, financial support from the Social Security Office is available to help make hearing aids more affordable and accessible for you.

We recommend internationally recognized hearing aid brands that offer high quality and affordable prices:

Phonak
Offers hearing aids with advanced technology and excellent sound quality.
Focuses on sound screening and noise reduction.

Oticon
Provides hearing aids that use intelligent technology to adjust sound in different environments.
Features noise reduction and enhanced hearing performance.

Widex
Emphasizes adaptive technology that adjusts automatically to the environment.
Includes noise reduction features for a smooth hearing experience.

Signia
Uses Own Voice Processing (OVP) technology to help users hear their own voice better.
Offers noise management features.

ReSound
Hearing aids that can connect to other devices such as smartphones and tablets.
Includes technology for noise reduction and improved hearing performance.

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Choosing a brand should be based on the user’s needs and comfort. Trying out different models and consulting with a doctor or hearing specialist is important to find the most suitable hearing aid.

Since there are many brands of hearing aids with different sound qualities, prices, and functions across various grades, choosing the right hearing aid depends on its appearance, sound quality, number of channels, and the user’s specific needs.
It’s important to consider whether the hearing aid feels comfortable to wear and whether the volume level is sufficient.

To help you find the most suitable hearing aid more quickly, Mimitakara — the leading hearing center in Thailand — offers a wide range of hearing aids for you to try for free, so you can compare and select the best option for you.

Older adults with hearing loss who are best suited for wearing hearing aids:
Those with moderate to severe hearing loss of 40 decibels or more may experience difficulties in conversations with others and therefore need to use hearing aids.

Infants and children:
For those with mild hearing loss ranging from 25 to 40 decibels, it is recommended to wear hearing aids to support hearing development, language skills, and active participation in daily communication.

• Behind-the-Ear (BTE): Worn behind the ear with a tube connecting to an ear mold inside the ear canal. Suitable for all ages and most types of hearing loss.

• In-the-Ear (ITE): Fits entirely inside the outer ear. Suitable for mild to severe hearing loss.

• In-the-Canal (ITC) and Completely-in-Canal (CIC): Smaller devices that fit partially or completely inside the ear canal. Suitable for mild to moderate hearing loss.

• Receiver-in-Canal (RIC): Similar to BTE but with the receiver placed inside the ear canal, connected by a thin wire. Offers good sound quality and discreet appearance.

Choosing the most suitable type of hearing aid should be done in consultation with a doctor or hearing specialist to ensure the device meets your specific needs.

Components of a Hearing Aid:

• Microphone: Captures external sound waves.

• Amplifier: Increases the strength of the sound signals.

• Receiver (Speaker): Converts the amplified signals back into sound waves.

• Battery: Powers the device.

• External casing: The outer shell that holds all components together.

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How a Hearing Aid Works:
After receiving external sound waves, the microphone converts these sounds into electrical signals. The amplifier then increases the strength of these signals according to the user’s hearing needs and settings. The receiver converts the amplified electrical signals back into sound waves and delivers them into the wearer’s ear.