Hearing Aid Rental Service

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Digibionic Hearing Aid Rental

Renting hearing aids from Digibionic is like subscribing to Netflix — with a simple monthly fee, you can enjoy better hearing with hearing aids that are not generally available for purchase, from WSA and Mimitakara. You’ll also receive professional hearing adjustments and fine-tuning from the Digibionic team.

We are committed to providing care, professionalism, and value — because love means helping you hear the sounds you love again.

Service / Rental Information

Rental Fee

*Note: Rental of accessories requires a one-time payment. When the rental is canceled, the accessories must be returned. If you wish to rent again, the accessory fee must be paid anew.

Signia and WSA Brand Product Rental Fees

Signia Silk

An in-the-ear hearing aid measuring approximately 18–20 mm in length. Comfortable to wear and virtually invisible from the outside, with automatic sound adjustment for clear hearing.

Signia Pure

RIC hearing aid with clear, crisp sound and automatic sound adjustment.
Supports Bluetooth and app control, ideal for those who want easy-to-use features and high-quality sound.

Signia Motion

This is a behind-the-ear (BTE) hearing aid suitable for mild to profound hearing loss. It delivers clear sound, automatically adjusts to the environment, supports Bluetooth for phone calls and music, and can be easily controlled via an app. Durable and reliable, it is ideal for users needing high amplification.

For Mimitakara brand rentals, please inquire about promotions with in-store staff, as pricing depends on your hearing assessment results and the number of devices. Rental is available only for Mimitakara products currently in stock at each branch.

Hearing Aid Purchase Discounts

Hearing Aid Purchase Discount: This discount can be applied when a customer rents a hearing aid for a period of 2 months up to 1 year or more. The discount is calculated based on the price of the model the customer wishes to purchase.

FAQ

Q: What should I do if my hearing aid is damaged during the rental period?

Case 1: If the damage is not caused by the user (not visible externally), such as manufacturing defects, the device can be immediately replaced with a new one. The damaged device will be repaired by the service center.

Case 2: If the damage is caused by the user, such as water damage, the customer must pay 7,000 THB per device for repairs.

Note: Each device has coverage for one damage incident under warranty. Therefore, if user-caused damage occurs for the first time, the customer will receive one free repair.

Q: What should I do if my hearing aid is lost during the rental period?

A: The customer must compensate for the lost hearing aid at 35,000 THB per device.

Note: The rental includes a loss coverage of 20,000 THB.

Therefore, the customer is responsible for paying 15,000 THB per lost device.

Q: Can I change the hearing aid level during the rental period?

A: Customers can downgrade or upgrade their hearing aid level, with the rental fee adjusted starting from the following month.

Q: Can I purchase a rented hearing aid?

A: Rented hearing aids cannot be purchased. However, customers can buy a new hearing aid and receive a discount according to Table 4: Hearing Aid Purchase Discounts.

Q: Is the discount for purchasing a new hearing aid calculated based on the actual selling price?

A: The discount for purchasing a new hearing aid is calculated based on the rental period, according to Table 4: Hearing Aid Purchase Discounts, and is applied to the actual selling price of the hearing aid the customer wishes to buy.

Note: If the renter wants to purchase a new device within a rental period of six months or less, the rental fees can be used as a discount.

Q: Can I pay the hearing aid rental fee every 2 months?

A: This is not possible because customers must visit the store monthly for device inspection, cleaning, and service renewal. The hearing aid is programmed for 420 hours of use, equivalent to 1 month.

If usage exceeds 1 month, the device cannot be used, and the warranty will expire after the month ends.

Note: Hearing aids can be shipped by mail, and rental fees can be paid online.

Q: How long is the speaker wire warranty?

A: The speaker wire has a 1-year warranty.

Note: If the speaker wire is damaged, such as being cut, the customer must pay 1,500 THB per piece.

Caution: Do not pull on the speaker wire.

Q: Does a rented hearing aid become the customer’s property after 3 years of use?

A: No, the rented hearing aid does not become the customer’s property, as it is strictly a rental.

Q: If a customer sends an SD hearing aid for repair and receives a replacement device, is it necessary to return the replacement after the repair is completed?

A: No, it is not necessary to return it. The customer can continue using the replacement device.

Q: If the rental payment is overdue for more than 40 days, the warranty will not cover any damage. If the customer returns after 40 days and pays one month’s rental fee, does the warranty become invalid?

A: The warranty will resume once the customer returns and pays the outstanding rental fee.